Contact Us

Feel free to reach out to me about any problems regarding Only For Experts’s Products.

support@onlyforexperts.de

Frequentyl Asked Questions

WHAT PAYMENT OPTIONS ARE AVAILABLE IN THE SHOP?

You can pay via PayPal or your credit card processed through PayPal without creating an account in PayPal.

IS THE ONLINE SHOP SECURE? WILL MY DATA BE PROTECTED?

We take your privacy seriously and use a SSL certificate through the whole website. Your information cannot be read by any third party.

WHAT HAPPENS AFTER I PLACE MY ORDER?

After ordering you will soon receive an email containing a download link to your order. You will also be able to log in onto onlyforexperts.de and download your files in your account.

I HAVE TECHNICAL ISSUES WITH MY PRODUCT!

If not coveres in the FAQ, feel free to contact me via support@onlyforexperts.de

CAN I GET A REFUND?

Only For Experts has a full 100% Money Back Guarantee on all of our individual products within 30 days of purchase. No bulk orders. One refund per person. To receive your refund contact support via email at support@onlyforexperts.de and tell us your order number.

HOW LONG WILL DELIVERY TAKE?

Products are made available instantly after purchase and you will receive an email containing a download link as well as an order confimation.

WHY DIDN’T I GET AN ORDER CONFIRMATION?

Sometimes email delivery services are in delay or flagged as spam. Please check your spam folder first. If you still see no order confirmation, you may have accidently typed an incorrect email adress – in this case send me an email to check whether the order was received.

ARE ONLY FOR EXPERTS SOUNDBANKS AND PRESETS ROYALTY FREE?

All Only For Experts sample packs and soundbanks are 100% royalty free. However, redistribution and repackaging are strictly prohibited! Rendering the project files and releasing the exact songs as your own original content is prohibited. However, using the samples, presets, loops, rhythms, melodies, et cetera included in the project files is totally acceptable. If you have any further questions regarding copy rights and royalty email support@onlyforexperts.de.